Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances authentic?
Yes, WITR Perfume Store guarantees 100% authenticity. We source our fragrances directly from authorized distributors and the original perfume houses to ensure premium quality.
How long will my perfume order take to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress.
What is your return policy for opened fragrances?
Due to the nature of beauty products and hygiene standards, we can only accept returns on unopened and sealed items within 30 days of purchase. We recommend trying our sample vials before committing to a full bottle.
How should I store my perfume to maintain its quality?
To preserve the scent profile, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping fees and delivery times vary by location and will be calculated at checkout based on your shipping address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay for a seamless checkout experience.